Soft Aware · South Africa · softaware.net.za
Soft Aware Reception — AI reception for your website
Soft Aware is a South African software company. This is a live product site, not a parked domain and not a misspelling of “software”.
Soft Aware Reception greets visitors, answers from your trained assistant, and routes enquiries. We do not host your website — generate a page and deploy it to your own hosting via FTP, or paste embed.js on a site you already run.
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Who we are
Soft Aware builds Soft Aware Reception: an AI-powered front desk for businesses. Assistants are trained on the customer’s own knowledge (website URLs, pasted text, and documents), then published as a standalone page, an embed on an existing site, or a WordPress shortcode.
What Reception does
- Greets & answers — Trained on your business: services, policies, and FAQs.
- Open in minutes — Init, train, publish. No page-builder sprint required.
- Routes enquiries — Captures visitor details and sends them to a webhook or inbox.
- Guides to action — Conversation toward booking, buying, or contacting you.
- Deploy to your hosting — Generate a landing page and push it over FTP/SFTP. Soft Aware does not host the customer website; it serves the AI chat loader.
- Know what works — Telemetry on visits, messages, and captured leads.
Three client-side deploy paths
- Standalone — Static HTML with hero, about, services, and reception chat. Deploy via SFTP/FTP from the portal.
- Embed — Paste a reception-embed div plus embed.js on any page you already host.
- WordPress — Plugin shortcode
[reception id="rec_…"] for an inline chat panel.
How it works
- Open your Reception — Name it, link an AI assistant, set enquiry routing (email or webhook).
- Train — Feed URLs, text, or documents so the reception knows your business.
- Publish — FTP the generated page, or paste the embed snippet. Chat loads from embed.js.
Pricing (South African Rand)
- Free — R0/month. 1 reception, 1 assistant, 5 MB knowledge, 500 AI actions/month.
- Starter — R349/month. 3 receptions, 3 assistants, 50 MB, 2,000 actions/month. 14-day free trial.
- Pro — R699/month. 10 receptions, 10 assistants, 200 MB, 5,000 actions/month.
- Advanced — R1,499/month. 25 receptions, 25 assistants, 1 GB, 20,000 actions/month.
- Enterprise — Custom. Unlimited receptions and assistants, API gateway, omnichannel, custom middleware.